Information we collect

• Contact & booking information — name, phone, email, preferred dates, locations, and notes you provide when booking or contacting us
• Health information — intake forms, health history, and Good Faith Exam details required to provide safe treatment (protected under HIPAA)
• Technical information — browser type, device, and pages visited, collected in aggregate through cookies as described in our Cookies Policy

How we use your information

• To confirm, schedule, and deliver the services you request
• To conduct clinical screening and provide safe, appropriate care
• To respond to your questions and provide follow-up support
• To operate and improve our website and services

How we share your information

We do not sell your personal information. We share information only as necessary to deliver care (for example, with our clinical team), with service providers who help us operate under appropriate safeguards, and when required by law. See our HIPAA Policies for how health information may be used and disclosed.

Data security

We maintain administrative, physical, and technical safeguards appropriate to the sensitivity of the information we hold, and we limit access to those who need it to do their jobs.

Data retention

We keep your information only as long as needed to provide services, meet legal and clinical record-keeping obligations, and resolve disputes. Clinical records are retained per applicable healthcare record-retention requirements.

Your privacy rights

Depending on your state of residence, you may have rights to access, correct, or delete the personal information we hold about you. To exercise any privacy right, contact our care team at care@summiteliteiv.com and we will respond as required by applicable law.

Children's privacy

Our services are directed to adults. We do not knowingly collect personal information from anyone under 18. Treatment requires adult participants who complete their own intake and clinical review.

Changes & contact

We may update this policy from time to time; the version on this page is always current. Questions? Contact us at care@summiteliteiv.com.