We Order Your Labs, Then Sit Down and Explain Them: How Our Review Process Works

Ask around and you'll find a small scandal hiding in plain sight: millions of adults have lab results sitting in a patient portal right now that they've never had properly explained. A PDF, a few flags, and silence. It's one of the most common complaints we heard when designing our labs program — so we built the process backwards from the question that actually matters: 'What do my numbers mean for my life?'
Step One: Ordering — What We Test and Why
Every review starts with an intentional order, not a default panel. Our standard is 100+ available markers across body systems — endocrine, metabolic, cardiovascular, nutritional, immune, liver and kidney, and cellular health — and we tailor by history, symptoms, and goals. Someone chasing longevity gets different emphasis than someone entering weight management or hormone-focused wellness. CMS and clinical laboratory standards govern the testing infrastructure; our job is choosing well within it.
Step Two: Collection — Comfortable and Quick
The draw itself takes minutes. Mobile clients add it to an existing visit — most of our IV clients get labs drawn in the same chair, same visit — and lounge clients come by the Wellness Lounge. No waiting room theater. Results typically return within days.
Step Three: The Review — Where the Process Pays
Then the part traditional medicine rarely has time for: a sit-down consultation where a clinician walks you through the results line by line. Not just 'in range or out of range' — because reference ranges are population statistics, and 'normal' isn't always 'optimal for you.' We explain what each marker does, where you sit, and what the trend means. You leave understanding your own biology — the NIH's patient-education resources are a good supplement for homework after the consult.
Step Four: The Plan — Numbers Into Action
A review without next steps is just expensive paper. Every consultation ends with a plan: targeted re-testing intervals, referrals where indicated, and — most often — specific Summit Elite services matched to findings. Vitamin D low? We treat it and re-check. Inflammation elevated? Glutathione and lifestyle support, with hs-CRP as the scoreboard. Fatigue with normal basic labs? That's a NAD+ conversation. This is what concierge medicine means to us: not luxury, but continuity.
Why It Matters
Health decisions made without understanding your numbers are guesses made confidently. Decisions made with them are medicine. If your last set of labs never got explained — or you've never had a full panel at all — book a lab review and experience what your data sounds like in plain English. Check out my article on why labs beat your oil-change schedule for the bigger picture.
Jason Ward, RN
Chief Clinical Officer, Summit Elite IV & AestheticsJason Ward, RN is the co-founder and Chief Clinical Officer of Summit Elite IV & Aesthetics. A registered nurse with deep experience in infusion therapy and clinical operations, he writes about the science behind IV hydration, NAD+ and Niagen therapy, and what safe, concierge care actually looks like.








